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All phone and email correspondence is strictly confidential. APR.08.01.01: The organization accurately represents its accreditation status and the programs and services to which Joint Commission accreditation applies. The organization’s advertising accurately reflects the scope of programs and services that are accredited by The Joint Commission. APR.09.01.01: The organization notifies the public it serves about how to contact its organization management and The Joint Commission to report concerns about safety of the individual served and quality of care. Note: Methods of notice may include, but are not limited to, distribution of information about The Joint Commission, including contact information in published materials such as brochures and/or posting this information on the organization's website.